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| Module 1 Introduction
- Business Analysis Body of Knowledge
- Business Analysis defined
- Key Concepts
- Knowledge Areas
- Tasks
- Techniques
- Underlying Competencies
- Other Sources of Business Analysis Information
Module 2 Planning & Monitoring
- Plan Business Analysis Approach
- Conduct Stakeholder Analysis
- Plan Business Analysis Activities
- Plan Business Analysis Communication
- Plan Requirements Management Process
- Manage Business Analysis Performance
Module 3 Elicitation
- Prepare for Elicitation
- Conduct Elicitation Activity
- Document Elicitation Results
- Confirm Elicitation Results
Module 4 Requirements Mgmt & Comm
- Manage Solution Scope & Requirements
- Manage Requirements Traceability
- Maintain Requirements for Re-use
- Prepare Requirements Package
- Communicate Requirements
Module 5 Enterprise Analysis
- Define Business Need
- Assess Capability Gaps
- Determine Solution Approach
- Define Solution Scope
- Define Business Case
Module 6 Requirements Analysis
- Prioritize Requirements
- Organize Requirements
- Specify and Model Requirements
- Define Assumptions and Constraints
- Verify Requirements
- Validate Requirements
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Module 7 Solution Assessment & Validation
- Assess proposed Solution
- Allocate Requirements
- Assess Organizational Readiness
- Define Transition Requirements
- Validate Solution
- Evaluate Solution Performance
Module 8 Underlying Competencies
- Analytical Thinking and Problem Solving
- Behavioral Characteristics
- Business Knowledge
- Communication Skills
- Interaction Skills
- Software Applications
Module 9 Techniques
- Acceptance & Evaluation Criteria Definition
- Benchmarking
- Brainstorming
- Business Rules Analysis
- Data Dictionary and Glossary
- Data Flow Diagrams
- Data Modeling
- Decision Analysis
- Document Analysis
- Focus Groups
- Functional Decomposition
- Interface Analysis
- Interviews
- Lessons Learned process
- Metrics and Key Performance Indicators
- Non-functional Requirements Analysis
- Observation
- Organization Modeling
- Problem Tracking
- Process Modeling
- Prototyping
- Requirements Workshops
- Risk Analysis
- Root Cause Analysis
- Document Analysis
- Scenarios and Use Cases
- Scope Modeling
- Sequence Diagrams
- State Diagrams
- Survey/Questionnaire
- SWOT Analysis
- User Stories
- Vendor Assessment
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